Here you will find the questions we are asked most frequently by our customers and suppliers.
Certificates must be required together with items orders.
After-sales service information
No, it’s not possible. According to ISO 9001, every report and complaint must be formalized in writing, as specified in the answer to the previous question.
Within 48 hours of taking charge of the complaint/report.
Of course. We carry out custom maintenance estimates after checking the operation of Bardiani valves.
However, before sending any material to our office please contact the Service office at the email email@example.com
We recommend replacing seals in contact with the product every 12 months, while for the pneumatic part every 36 months. For any doubt, please refer to the following document: https://www.bardiani.com/en/home-en/services/user-manual/
It is 100,00€ net value, shipping costs excluded.
Yes it is intended as working days, shipping time not included.
No, shipping time is not included in delivery time expressed in the offert.
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